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Policies

About Us

We here at A'Class Agency genuinely understand the care and assistance families require and sometimes care may be needed at the last minute. Unfortunately, we do not facilitate last-minute bookings especially if a site visit wasn't conducted. Therefore we conduct site visits before sending our candidates to work for you. Please note our site visit payments are always paid via bank transfer or wire transfer and not via Cash. Site visits are required to be paid BEFORE searching through our pool of persons. After making a deposit, we will send you candidates to choose from that match your requirement. Once you have selected the person that matches with your family, then the candidate commences working.

Cancellation Policy

If after paying the $250-$350 for the site visits and you have decided not to go with our services after we have searched through our pool of persons. The $250-$350 is non-refundable. The fee is non-refundable as our process of the services was used and we reserved our candidates for you.

 

Subscription Policy

If you have booked a candidate and unfortunately, have to cancel, within 72 hours, and you made a payment for a week or 5 days of service, the fees would be refunded. If within 24 hours of booking and you'll like to cancel the booking, no funds will be refunded. Cancellations can only be made by speaking with A'Class Agency directly through text or call. Cancellations by text, call or email directly to the candidates will not be honoured. There are no exceptions.

 

Booking Policy

When booking, if you're booking a candidate be it, babysitter, Nurse etc last minute for one (1) week or for the weekend, full payment is required once booking and working through the Agency before the candidate commences working. If it's within 24 hours full payment for the job is required before sending candidates that match your requirement for the job. 

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Contact us 

(868) 310-4274 / (868) 727-2695

Candidates are available 24/7 hours a day, 7 days a week.

Office hours are 8:00 am-8:00 pm. Mon-Fri.

Sat 8:00am-5:00pm

@aclassbabysittingservices@yahoo.com

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